Informations on the Processing of Personal Data

We greatly appreciate the trust you have shown us by choosing to use our products and services.
Rentez Agency s.r.o. In order to provide you with our products and services, or to continue offering our range of products, to improve them and to prepare products tailored to your needs and/or to comply with legislative requirements we process a range of your personal data. It is our priority to provide you with services at the highest level, and we apply the same standards to the processing and protection of your personal
data. Details about the personal data we collect about you, how we handle it, and what rights you have související práva, naleznete v tomto dokumentu. Věnujte mu proto, prosím, patřičnou pozornost. Please note that we are entitled to amend this document on an ongoing basis. The current version will always be available you will find on our website. In case of any questions regarding the processing of your personal data, we are of course
at your disposal.

With kind regards,
Ilona Lozina,
CEO

Statement on the Protection of Personal Data and Other Processed Data
On this page, you will find an overview of the main principles of the protection of personal data and other
zpracovávaných údajů. Naším cílem je zpracovávat osobní údaje v souladu s obecným nařízením o ochraně osobních údajů – General Data Protection Regulation neboli tzv.GDPR (Nařízení Evropského parlamentu a Rady Evropské unie č.2016/679) a Zákona č.101/2000 Sb., o ochraně osobních údajů.

“Rentez Agency s.r.o. is a limited liability company / joint-stock company (hereinafter referred to as „Společnost“). IČ: 19605510, se sídlem Příčná 1892/4, Nové Město, 110 00 Praha 1, zapsaná v obchodním rejstříku vedeném Městským soudem v Praze, oddíl C, vložka 388726 a jako správce bude zpracovávat Vaše osobní údaje dle níže uvedených podmínek.

Contact Person for Personal Data Processing

If you wish to contact us regarding the processing of your personal data, you may
do so as follows:
E-mail: info@rentez.cz
By post at: Příčná 1892/4, Nové Město, 110 00 Prague 1, Czech Republic

Legal Grounds for the Processing of Personal Data

The Company may process your personal data solely for the purposes for which it has a relevant legal basis for processing. In view of the activities carried out by the Company and the purposes for which it processes your personal data in this context, the following legal grounds for the processing of personal data may apply:
– where processing is necessary for the performance of a contract concluded with you or in order to take steps at your request prior to entering into such contract.
– where processing is necessary for compliance with our legal obligations, for the protection of our rights and legally protected interests, or on the basis of your consent.”

Therefore, your consent to the processing of personal data is required only in cases where the Company does not have another legal basis for processing for the given purpose. The purposes for which the Company processes personal data may be divided into the following main categories: customer service, performance of contracts, risk management and ensuring security, including compliance with the Company’s legal obligations, marketing, and internal administration, including the development and improvement of services.

The provision of personal data is always voluntary. However, if you refuse to provide us with your personal data for processing purposes that are based on a legal ground other than your consent, it will not be possible
It will not be possible for us to enter into a contract with you, as the provision of your personal data for such purposes is a necessary prerequisite for concluding a contract with the Company. In the case of consent to the processing of personal data for marketing purposes, the provision of personal data for such purposes is entirely at your discretion. If you are considering granting consent to the processing of personal data for marketing purposes in connection with the conclusion of a contract, we would like to inform you that granting such consent is not a prerequisite for concluding the contract. You may withdraw your consent at any time and free of charge. The withdrawal of consent shall not affect the lawfulness of processing
based on consent before its withdrawal.

The Company processes personal data that:
– you have provided to the Company;
– are generated through your use of our services;
– are obtained from third parties that are authorised to handle such data and to transfer them to the Company under certain conditions.
– are publicly available from various registers, records, and lists (such as the Cadastre of Real Estate, the Commercial Register, the Insolvency Register, etc.).

Personal Data We Process

Purpose of Processing: Client Identification
Legal Basis: Taking steps at your request prior to entering into a contract
Personal Data: First and last name, contact and/or delivery address, telephone number, e-mail address
Purpose of Processing: Customer Service, including contract amendments and complaint handling
Legal Basis: Performance of a contract concluded with you

Personal informations:
First and last name, contact and/or delivery address, telephone number, e-mail address
Purpose of Processing: Website Operation and Communication
Legal basis Your consent

Protection of our rights and legitimate interests

Personal Data: Contact details to the extent provided by you

Tracking tools ( Cookies )

Cookies are small data files that enable visited websites to remember the actions and settings of individual users that they have performed on the website, so that this information does not have to be entered repeatedly. Cookies are stored on individual computers through a web browser.
Cookies do not pose a security risk and are not used to obtain any sensitive personal data; however, they are important for the protection of privacy. We do not use cookies to identify users of the website.
or to misuse login credentials.
Cookies, for example, allow us to recognise users as returning users or to tailor a given service to user preferences. We also use cookies to display so-called behaviourally targeted online advertising on the Company’s web portals and beyond, in other words, to display only advertising that is relevant to a particular user, without burdening them with advertising that is of no interest to them.
We also use cookies when a user uses services that we provide to our partners, such as advertising services or features of the Company’s services that may be displayed on other websites.

Another category consists of third-party cookies (e.g. Google Analytics used to analyse traffic to a specific website or service, or cookies of advertising system providers operated on our websites). These cookies are managed by third parties, and we do not have access to read or write such data
As users, you have the option to refuse the use of cookies. However, in some cases, it may not be possible to display certain services or products without the use of cookies.
If your web browser allows the use of cookies, we will assume that you consent to the use of standard cookies on our websites.

Method of Processing Personal Data

The processing of personal data is carried out both manually and automatically in electronic information systems, in electronic or paper form, always with a high level of technical, organisational, and
personnel safeguards, in accordance with applicable legislative requirements.
In accordance with a comprehensive set of internal regulations, personal data are subject to continuous physical, electronic, and procedural control. For the purpose of data protection, an information security management system is clearly defined, together with related organisational and technical safeguards, including technical, organisational, and personnel measures. To ensure maximum security, control, technical, and security procedures defined by applicable law and internal regulations are implemented. All persons who by virtue of their job position (or within the scope of contractually assumed obligations), come into contact with are properly trained and subject to confidentiality obligations.

Your Rights Regarding the Processing of Personal Data

Information on the Processing of Personal Data
You may request information from us regarding the processing of your personal data, in which case we are obliged to provide you, without undue delay, with information about:
- the purpose of the processing;
- the personal data processed or their categories, including all available information on their source;
- the recipients or categories of recipients;
- information on the nature of automated processing, if the data are used for decision-making affecting the rights of the data subject.
We are entitled to request a reasonable fee for the provision of such information, not exceeding the costs necessary to provide the information.

Request for Explanation / Rectification of an Unlawful Situation
If you believe or discover that we process your personal data in a manner that is contrary to the protection of your private and personal life or in violation of applicable law, you have the right to request an explanation from us or to request that we remedy such unlawful situation, in particular by blocking, rectifying, supplementing, or erasing the personal data.
In the event of a breach of our obligations, you may also address your complaint to the Office for Personal Data Protection (ÚOOÚ), with its registered office at Pplk. Sochora 27, 170 00 Prague 7, Czech Republic, tel.: +420 234 665 111 (switchboard).
Office for Personal Data Protection (ÚOOÚ) operates the website www.uoou.cz , where you can find more information about how and in what matters the ÚOOÚ can assist you.

Withdrawal of Consent
On the basis of your consent, the Company processes your personal data solely for marketing purposes. You may withdraw your consent to such processing at any time and free of charge. The withdrawal of consent shall not
affect the lawfulness of processing based on consent before its withdrawal. The withdrawal of consent shall also have no effect on our contractual relationship

Exercise of Your Rights
If you wish to exercise your rights, please contact us using any of the contact details listed above.

Period of Processing of Personal Data
We process personal data relating to the conclusion and performance of a contract and customer care for the duration of the contract, and thereafter for the period during which we are required to retain such data under generally binding legal regulations, and further for the period strictly necessary in the event that we are required to
submit evidence in judicial or administrative proceedings, in any case no later than until the expiry of the relevant statutory limitation periods.

Personal data that we process on the basis of your consent for marketing purposes are processed for the period for which you have granted your consent, or until you withdraw your consent
withdraw
In accordance with the principle of data minimisation, we process only the personal data that are strictly necessary for the given purpose and retain them only for the period strictly necessary. Once this period has expired, the personal data are erased or, as applicable, anonymised.

Other Processors of Personal Data
Generally speaking, a recipient of personal data is any entity to whom personal data are disclosed. Depending on the nature of the situation, the recipient of personal data may be either another personal data controller (who determines the purposes and means of processing such personal data) or a personal data processor (who processes personal data on behalf of the personal data controller).
The Company does not, as a rule, disclose your personal data to other data controllers, except where it is required or permitted to do so by law or where you have granted your consent.
Consent is not required for the disclosure of personal data to data processors. The Company carefully verifies all entities that act as personal data processors and ensures that they implement adequate technical and organisational measures to protect personal data. A written data processing agreement is entered into with each processor that processes personal data on behalf of the Company, and such processor is
authorised to process personal data only to the extent strictly necessary for the performance of its tasks, solely for the purposes of fulfilling those tasks, and for the agreed period.

Data processors include in particular:
- Marketing agencies, external call centres, market research agencies.
- IT service providers
- Legal offices
- Debt collection agencies.
- Printing and postal service providers.
- Entities providing shredding and archiving services.”
- Consulting service providers.
- External auditors

Our suppliers are companies with their registered offices in the Czech Republic
Under applicable legal regulations, we may, under certain circumstances, be obliged to disclose your personal data
without your consent, with third parties (such as enforcement officers, law enforcement authorities, courts, and other bodies) for the purpose of fulfilling their statutory duties and, where applicable, for the enforcement of decisions. Clients’ personal data may also be disclosed to sectoral supervisory authorities in the course of performing their supervisory activities (e.g. the Office for Personal Data Protection or the Office for the Protection of Competition).
International Processing of Personal Data

Within the European Economic Area (EEA), the free movement of personal data applies, and the same rules for their processing apply as in the Czech Republic.

In certain cases, our suppliers may process personal data in third countries (outside the EEA), always in accordance with applicable legal requirements.